Q: I don't seem to be receiving emails from R18.com. You can also view your Payment History in ->. Please login to your account, and go to on the top menu bar. ![]() Q: Where can I see the items that I purchased? Please login to your account, and go to ->. Q: How can I change the email address that I registered? BACK TO TOPĪbout Membership Registration Q: How can I check and edit my account information? Q: What do I do if do not have PayPal account?Īfter you submit the points refund application, you will receive email from PayPal so please create PayPal account. The points charged on R18.com website can be refunded only.įree bonus points and the points charged on different website are not applicable and cannot be refunded. Q: Why all the remaining points were not refunded? In case you applied with PayPal Business Account, please check "Payment receiving preferences" settings if it is set as "deny the payments" or "accept and convert them to your local currency with addition charge applied". When you do not have PayPal account with applied email address, please create PayPal account from email you received from PayPal. You will automatically receive the refund on your specified PayPal account within 2 weeks after the complete of the application. You will receive the refund on your specified PayPal account within 2 weeks after the complete of the application. We accept the application form by Janu(JST) / January 31st, 2023 14:59PM (UTC). Q: Is there any due date for the points refund application? Q: Can I cancel the point refund application? If you do not have PayPal account with the applied email address, PayPal will send you email to create PayPal account. Within 2 weeks you will receive email from PayPal. The remaining points which can be refunded will automatically be displayed on the form.ģ. Enter your email address on PayPal account. BACK TO TOPĪbout Points refund Q: How can I get the points refund? Note that free bonus points and the points charged from other than R18.com website is not applicable and cannot be refunded. ![]() If you made the points charge on R18.com website, we accept the points refund. Q: What happens to the remaining points? Sorry to trouble you but please take the procedures from following URL. R18.com account will not automatically be cancelled after the R18.com Closure. Q: Can I cancel R18.com account permanently? ![]() If you wish to delete your account permanently, please go to following URL and take the procedures. R18.com account is shared the same login information with other website so it will not be deleted after the R18.com closure. Q: What happens to my account and personal information? Note that we do not cancel or refund the purchased movies and cannot transfer them to other website. You cannot watch the movies you purchased including downloaded movies as of Janu(JST) / January 31st, 2023 14:59PM (UTC). You cannot watch the movies you purchased as of Janu(JST) / January 31st, 2023 14:59PM (UTC). About Site Close Q: How long can I watch the movies I purchased?
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